Customer Care - Luxor Homes

A Company that Cares

Our Customer Care Services

Emergency Services

Examples of Emergency Services include loss of heat, electricity, or water, a gas leak, a plumbing leak, or other situations that may cause your family danger or damage to the home if not immediately addressed. In such a case, you may leave a message at 219-406-4705 or 219-614-3423. You may also directly contact one of our Preferred Subcontractors listed on this page. For gas leaks, please immediately call your utility provider (NIPSCO or REMC).

Your Warranty

Luxor Homes, Inc. offers its clients the best in customer care. Our team is committed to servicing your home through the warranty period. We implement many quality control checks during construction to minimize controllable issues. Accordingly, we do not bother you with routine inspections of your home after you move in; instead, we quickly respond to your concerns as they may develop. We provide our warranty in writing. With a 2-year extended warranty for Material Defects and a 10-year warranty for Structural Defects, our warranty is one of the best in the business!

Service Requests

Contract Examples

We have some sample standard forms contracts that we use. They are proprietary and are provided as a convenience for your advance review. You may access these forms by getting a password from our office. In accessing them, you hereby agree that you will keep the terms of our agreement in close confidence, sharing them only with your legal representative on an as needed basis. Please keep in mind that they are updated on a regular basis. Therefore, always review any forms and/or contracts in detail before you sign them to assure the terms meet your unique situation.

Viewing our contracts is restricted to Luxor Homes' clients. Fill out the form below to request a username and password. If you do not receive your password by email within 24 hours, please contact the Luxor Homes office at 219-750-9247.